Opinion
Thoughts from the Georgetown community.
Looking past the smoke and mirrors
Contemporary airlines have done everything they can to convince squirrelly passengers that riding in their jolly contraptions is virtually the same as traveling in a car. Southwest Airlines, with its uniformly perky staff, brightly colored planes and incessant “ding!”-ing has become an industry leader, largely thanks to the company’s ability to make truculent travelers feel at ease. Nevertheless, on March 6th, the F.A.A. levied a record-breaking $10.2 million fine on the airline for its failure to ground planes that had not been properly inspected and certified as up to code. And no khaki-clad, coddling flight attendant or cute cobalt-blue plane could change that.