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City on a Hill: D.C. and the Series of Tubes
After years of serving District residents with a truly subpar website, the Office of the Chief Technology Officer is nearing completion of an across-the-board overhall of the entire DC.gov portal. And while OCTO’s plans sound promising—the words “social networking” and “Web 2.0” came up a lot in an e-mail from OCTO’s spokesperson Annaya Smith, and her office seems to have gotten wind of a trendy little thing called Facebook—OCTO and the city need to proactively reach out to residents in order to make the new website the “virtual public square” OCTO wants it to be.